Customer Reviews
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Thanks for everything!
Recommended?
Yes
| by Syd ,
Oct 20, 2021
Staff was nice and the work was done in a timely manner. I will be back.
Recommended?
Yes
| by Mark ,
Oct 20, 2021
The E. Waterloo Team in Akron OH were amazing! I felt like a valued customer and right at home. Jason and his team did a free and very thorough analysis of the vehicle and sent the report and pictures via text so I can review. Did not force any services on you and brought me out to the car to show me the target areas the vehicle could use some improvement. My main service was for a high performing All Season replacement set of tires. Jason offered me some advice and I could not be more pleased with my Michelin Cross Climate 2. The grip has been excellent and the noise is quite low for the treads on these suckers. My main focus will be the coming winter but from other reviews I do not think these Michelins will let me down. Thanks to everyone for making this experience spectacular and found a great place to get honest and reliable service.
Recommended?
Yes
| by Tony (Medina, Ohio) ,
Oct 19, 2021
Good friendly people! You've earned my trust! Thanks Adam you made me feel at home
Recommended?
Yes
| by Phoung (Akron, Ohio) ,
Oct 18, 2021
The service at Van's is what we have come to expect. It is a level of service that keeps us comfortable and we have no hesitation returning for future service needs.
Recommended?
Yes
| by Joe ,
Oct 18, 2021
Vans does a great job. Communication was excellent, they texted a vehicle inspection report and texted when my car was ready for pick up. Definitely recommend
Recommended?
Yes
| by Mark ,
Oct 16, 2021
Very Respectful. Guided me thru the service process.
Recommended?
Yes
| by Jey D ,
Oct 16, 2021
I was having road noise issues with a used Honda Civic I recently purchased. After taking up way to much of Nates time, we came to the conclusion of which tire would work the best. My biggest concern about my car vanished. The tires immensely reduced the amount of road noise. I am thrilled at the upgrade in quality of my cars ride and the reduced noise level. Their price was un-beatable when combined with their deals. I got a premium set of tires, road hazard warranty and an alignment for what I would have paid for just the 4 lesser know brand tires mounted from any other place I checked. And believe me, I checked! Samantha was extra helpful with my bill and rebates and Justin really new his stuff in the shop. Highly recommend. Honestly, if you need tires and Nick Chubb runs for any yards at all on Sunday, (special promotion only on Mondays) you are making a mistake by not checking here first. If you do, you will most likely buy here. I'm glad I did.
Recommended?
Yes
| by Brock Alan Halbeisen (Sandusky, Ohio 44870, United States, OH) ,
Oct 12, 2021
Vans went above and beyond for me. I went in to get tires for my truck and have them look at the brakes. They told me what was wrong with the trucks brakes and economic suggestions to fix it and when I went to order tires they didn’t push the most expensive tires on me, they found me a good deals and gave me suggestions for tires that would work best for my truck and for what I wanted to do with it. I was thoroughly pleased with my experience there! I have been and will continue to recommend them to my friends and family and I will definitely be a repeat customer!
Recommended?
Yes
| by Logan (Willard, OH) ,
Oct 11, 2021
I showed up on the wrong day for my appointment, it was a miscommunication error. Instead of making me come back or reschedule, they fit me in and worked with me so that I didn't have to take work off again. The 2 gentleman at the counter that I interacted with were very friendly and knowledgeable, and they communicated with me about what was going on with my car the whole time. Great service!! I will continue to go to Vans for all my car needs, just like I always do. They will not disappoint!!
Recommended?
Yes
| by Angela Lovette (Ellet, Ohio) ,
Oct 11, 2021
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