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Customer Reviews

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Excellent service in an urgent situation. Staff very knowledgeable and helpful. Completed much sooner than expected. Definitely recommend!
Recommended? Yes | by Mary Hancock , Apr 21, 2026
Tried Conrad’s Saturday because vans was closed and they failed, I went to Vans because they’re always awesome and they found the tire leak right away and got me back on the road. Always awesome and always done right!
Recommended? Yes | by Kurt Robinson (Akron, Ohio) , Apr 21, 2026
Did a great job Will be back when we need brakes
Recommended? Yes | by Ruth (Norwalk, OH) , Apr 21, 2026
They were very quick, kind, and efficient. I truly appreciate them staying after close to help me when I was in a bind. Thank you so much for being so generous and saving the day. I would definitely recommend their services to others.
Recommended? Yes | by Mariah (Akron , OH) , Apr 21, 2026
Always have excellent service very happy with them
Recommended? Yes | by Renee Jones (DOYLESTOWN, OH) , Apr 20, 2026
Hugh, the Service manager was super nice. He was attentive as to my maintenance needs providing great service with competitive rates. I would 100% recommend the Sheffield location.
Recommended? Yes | by , Apr 20, 2026
Had a plastic capped roofing nail in my tire. Called Van’s at 5:20 pm (they close at 6:00 pm) to see if they could squeeze me in. They got me in and out within 25 minutes even though they only had 1 mechanic still on duty. Great customer service too!
Recommended? Yes | by Lisa (Akron, Ohio) , Apr 20, 2026
First a bit of context here… former ASC certified auto technician and ASC certified auto collision technician. Race car fabricator and General Motörhead from the sixties. The only thing I barely want to do now is wash my car. I discovered VANS while shopping for tires 10 years ago… I Don’t even dream of trusting anyone else with my car. Period, end of story. Professional, efficient, pleasant, they look you in the eye , patient to listen to your needs. Enthusiastic, and a breath of fresh air today. Plus the most important thing is that I TRUST THEM. They bend over backwards to make sure that everything is perfect… I know how hard it is today to get by, they always have had the absolute best prices and service..For me at this stage they make whatever I need done to my car, Not a worry. Having to cut loose with money and have it deal with getting Your car repaired. Sincerely, look no further than VANS.
Recommended? Yes | by Raymond Barcik (North Ridgeville, OH) , Apr 17, 2026
I have a Rubbermaid yard cart I could not get the nuts to loosen to get the old rubber tires off. Called and was told to come on by. Not only didn't they get the old tires off, they put on the new ones I had bought and took my old tires to recycle! All for free! You guys rock! PS. The chairs are super comfy!
Recommended? Yes | by Shelley (Galion, OH) , Apr 17, 2026
The best in car care period. A++
Recommended? Yes | by Dave , Apr 16, 2026
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