Customer Reviews
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After limping my car into their parking lot at 5 AM, John (at the front desk) allowed me to enter my car into their system when he came in early to open up. He was pleasant, personable, and very empathetic.
My car had a broken serpentine belt and tensioner. My car was repaired and returned the same day, and runs better than it ever did. The price was very reasonable.
I can't say enough about Van's service and professionalism. I especially appreciate the customer service I got at the front desk. John will take care of you. Well done!
Recommended?
Yes
| by Kelly Hoover (Akron, OH) ,
Jul 31, 2025
Super helpful finding a noise another shop couldn't. Even walked me through financing from start to finish. Great service.
Recommended?
Yes
| by Carolyn (Cleveland, OH) ,
Jul 30, 2025
After a flat tire and AAA rescue, Van’s got my replacement tire the next day and quickly installed it. The service was very quick and everyone was easy to work with.
Recommended?
Yes
| by Lois Lumsden ,
Jul 30, 2025
Great prompt service. I have been coming back to this place for years.
Recommended?
Yes
| by Victor (Richfield, Ohio) ,
Jul 30, 2025
Great service
Recommended?
Yes
| by Linda ,
Jul 30, 2025
First time customer and will definitely return. Professional and very friendly staff. Efficient appointment wait time. Great follow up details.
Recommended?
Yes
| by Dennis ,
Jul 30, 2025
Recommended?
Yes
| by Dennis Jonke (North Ridgeville, Ohio) ,
Jul 29, 2025
Great service
Recommended?
Yes
| by Ricky Harris (North Ridgeville, Ohio) ,
Jul 29, 2025
Got my car in and out in a timely manner and the guys are very courteous and professional
Recommended?
Yes
| by Lynette (Medina, Ohio) ,
Jul 29, 2025
The guys at the store are great
Recommended?
Yes
| by Blair ,
Jul 29, 2025
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