Customer Reviews

You are the best in my books. Been going to Vans for years. Thank you

Recommended? Yes | by Dorothy Curtis , May 05, 2025

Recommended? Yes | by Trish Callahan (North Ridgeville, Ohio) , May 05, 2025

Excellent, reliable, and professional service. They actually came to my location, jump started my vehicle, and then evaluated the vehicle in their garage, explained the problem and provided a solution. Highly recommend!

Recommended? Yes | by Tammy Tomblin (North Ridgeville , Ohio) , May 02, 2025

Hats off the to Manager George, Chris, and the rest of the Van's Team in Parma! While driving home last Thursday during a torrential downpour, my right front tire was flattened after striking an unseen pothole. Had the car towed the next day to Van's where I'd purchased 4 new tires back in December. Despite a busy schedule, hey squeezed me in right away and got me back on the road with a new tire which was covered by Van's road hazard protection plan. I was IN and OUT before I could finish a cup of coffee! Outstanding customer service from friendly people at Van's.

Recommended? Yes | by Jim M. (Cleveland, OH) , May 02, 2025

The service was wonderful.

Recommended? Yes | by Brittany (Grafton, Ohio) , May 01, 2025

I called yesterday and was able to get my brakes fixed the following day! They did a wonderful job!

Recommended? Yes | by Beth (Wooster, Ohio) , May 01, 2025

Job well done as always.

Recommended? Yes | by Susan (Medina, Ohio) , May 01, 2025

They got me in without an appointment for tires super fast service

Recommended? Yes | by Marylou , May 01, 2025

The service for my car was fast and efficient. They did a good job of keeping me updated with their car inspection report.

Recommended? Yes | by Sharon (Akron, Ohio) , May 01, 2025

Excellent customer service. Very timely turn around to get the car completed.