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Customer Reviews

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I drive for a living and my boss had me take my car to Vans for some repairs. The staff was very helpful and the fact you guys have loaner cars is an absolute blessing, I was able to continue to work while my car was in for repairs. Thanks George you definitely will get my business and recommendations to friends and family.
Recommended? Yes | by Bradley Tankster (North Royalton, Ohio) , Feb 20, 2024
Super friendly and accommodating staff even though they were swamped busy. Make you feel like you're not just a number. Very personable.
Recommended? Yes | by Taylor , Feb 20, 2024
I had to have 2 tires replaced due to damage. I called several local tire shops and not only did Van’s have the best pricing but they also were the most professional and helpful on the phone. Their great service continued in person and they took the time to look over my other tires for me. I appreciated that they were professional, helpful and kind. I personally spoke with both the district manager Steve and the location manager George and they were both wonderful. Mike took care of checking me in and out and was also helpful and friendly. I would definitely recommend them.
Recommended? Yes | by Jackie (Parma , Ohio ) , Feb 20, 2024
I love the thorough inspections and text with what my car needs even if I am getting a new car next month. The service is always great
Recommended? Yes | by Rachel (Brookpark , OH) , Feb 20, 2024
Thank you Mike and your staff always very helpful
Recommended? Yes | by Donna (Lexington, OH) , Feb 20, 2024
First time here loved my free oil change in the mail. Service was great!
Recommended? Yes | by Lance , Feb 19, 2024
My husband and I came in to get an OIL CHANGE and the manager George sent us a message with some items that needed repairs. The staff was very helpful and George gave us a ride so that we could get lunch while the boys worked on old Betsey our car. Thank you Vans for the great service
Recommended? Yes | by Gerty (Parma, Ohio) , Feb 19, 2024
Was able to get worked in same day to replace motor for my windshield wipers. It was completed in a timer manner and were very accommodating. Thank you!
Recommended? Yes | by Samantha C , Feb 17, 2024
Thanks for having the loaner nice and warm when we came in! The guys were quick and professional.
Recommended? Yes | by Kami (Mansfield , OH) , Feb 17, 2024
I've been taking my vehicle to this place for years. Mr Maranda and his mechanics' are very professional and great at explaining the issues with your vehicle and getting the job done. They're a good staff all around. I highly recommend this business.
Recommended? Yes | by Londale.C , Feb 17, 2024
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