Customer Reviews

Hats off the to Manager George, Chris, and the rest of the Van's Team in Parma! While driving home last Thursday during a torrential downpour, my right front tire was flattened after striking an unseen pothole. Had the car towed the next day to Van's where I'd purchased 4 new tires back in December. Despite a busy schedule, hey squeezed me in right away and got me back on the road with a new tire which was covered by Van's road hazard protection plan. I was IN and OUT before I could finish a cup of coffee! Outstanding customer service from friendly people at Van's.

Recommended? Yes | by Jim M. (Cleveland, OH) , May 02, 2025

The service was wonderful.

Recommended? Yes | by Brittany (Grafton, Ohio) , May 01, 2025

I called yesterday and was able to get my brakes fixed the following day! They did a wonderful job!

Recommended? Yes | by Beth (Wooster, Ohio) , May 01, 2025

Job well done as always.

Recommended? Yes | by Susan (Medina, Ohio) , May 01, 2025

They got me in without an appointment for tires super fast service

Recommended? Yes | by Marylou , May 01, 2025

The service for my car was fast and efficient. They did a good job of keeping me updated with their car inspection report.

Recommended? Yes | by Sharon (Akron, Ohio) , May 01, 2025

Excellent customer service. Very timely turn around to get the car completed.