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I cannot say enough great things about the customer service at the North Ridgeville location. I worked with Mike who was beyond helpful and responsive. Mike was able to isolate the problem based on previous work completed by the team at Vans, he spoke with the dealership, arranged to have the correct parts ordered and called my third party warranty company to get the claim started. I will continue to use Van's for all my vehicle repairs and service needs.
Recommended?
Yes
| by Kelly Kaczmarek (North Ridgeville, OH) ,
Aug 07, 2024
Very Clean and welcoming
Recommended?
Yes
| by Chet (Mansfield , Ohio) ,
Aug 07, 2024
Professional staff and service. Very pleased with with my visit to Van's. Thank you!
Recommended?
Yes
| by Barry (Medina, OH) ,
Aug 06, 2024
Great service, great prices, honest people, and even got a discount! Definitely will be back!
Recommended?
Yes
| by Amy (Akron, Ohio) ,
Aug 05, 2024
Van's went above and beyond to accommodate my request to change service dates and time. I needed it done today ASAP. Staff is amazing - Thank you.
Recommended?
Yes
| by Jessie (Medina, OH) ,
Aug 05, 2024
Thanks Matt! Killer service. Joe
Recommended?
Yes
| by Joe Marini (Akron, Ohio) ,
Aug 05, 2024
Quick service.
Recommended?
Yes
| by Ralph (Brook Park , OH) ,
Aug 05, 2024
Always great service here! They go above and beyond
Recommended?
Yes
| by Rocco Fonce (Medina, Ohio) ,
Aug 05, 2024
I called Vans on Waterloo Rd in Akron…talked to Matt Johnson…this guy was so kind and went ABOVE and BEYOND to get me in quickly the same day…you don’t know how much I appreciated this!! Every time I have went there for service Matt has been exceptional. He is why I keep coming back!!
Recommended?
Yes
| by Rebecca Patterson (Akron, Ohio) ,
Aug 05, 2024
Always incredible customer service and the price is right!! Highly Recommended!!
Recommended?
Yes
| by Andrea (Akron, Ohio) ,
Aug 05, 2024